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I'm seeking some advice and clarity regarding the success score metrics. Despite meeting almost all the requirements to become a Top Rated Seller, my success score seems to be holding me back. My current score is only 5, and it's been consistently declining. 

I deliver all my orders 12-24 hours ahead of the deadline, maintain prompt communication with my clients, and ensure their satisfaction. Most of my clients leave positive feedback, become repeat customers, and express happiness with my services. However, my dashboard shows a "Client satisfaction - Strong negative impact." 

I've reviewed and applied all the tips provided by Fiverr, including following up with clients and addressing their concerns promptly and politely, yet my score continues to drop. 

Can any experienced or Top Rated Sellers share some insights or strategies that could help me improve my success score? I'm committed to providing excellent service and am eager to learn how I can better align with Fiverr's success metrics. 

Thank you in advance for your guidance and support! 

Need Help Understanding and Improving Success Score Metrics

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