Seeking Advice: Referring Friends/Relatives and Sharing Other Sellers' Profiles with Clients

[tabassum_pro]

Hello Fiverr Community,

I hope everyone is doing well. I wanted to seek your advice on a matter related to client referrals and profile sharing.

Recently, one of my clients expressed interest in getting some work done that falls outside my area of expertise. I have a friend/relative who is proficient in that field and I was considering suggesting their profile to my client. However, I'm unsure if this is the right approach.

Is it appropriate for me to suggest my friend/relative's Fiverr profile to my client? Additionally, would it be acceptable to share the profile links of other sellers who might be able to help with the client's needs?

I want to ensure that I follow the best practices and maintain professionalism in all my interactions. Your insights and experiences would be greatly appreciated.

Thank you!

[priyank_mod]

Yes, you can refer other sellers to the buyer by simply sharing the profile link. 

It should be safe to do, as long as you and other sellers are working independently while maintaining marketplace integrity. And you guys are NOT colluding with each other for any activities which violate Fiverr's TOS. 

[debrazpul]

Yes, It Can Be Appropriate:

Transparency: Ensure you are transparent with your client about your connection to the person you’re recommending. This builds trust and demonstrates your integrity.
Relevant Expertise: Make sure your friend or relative has the relevant skills and a proven track record to handle the client's needs effectively.
Clear Communication: Let your client know why you’re recommending this person and how their expertise aligns with the client’s requirements.
Sharing Other Sellers’ Profiles
Yes, It’s Acceptable:

Permission: Before sharing, get permission from the sellers you’re recommending, especially if they’re your friends or relatives. This ensures everyone is on the same page.
Client's Best Interest: Always prioritize the client’s needs and ensure the seller you recommend is the best fit for the job.
Professionalism: Provide a few options if possible, allowing your client to choose who they feel most comfortable working with.
Additional Tips
Follow Fiverr’s Guidelines: Ensure that your actions comply with Fiverr’s policies regarding referrals and communications.
Remain Neutral: While recommending someone, remain neutral and don’t pressure your client to choose a specific seller.
Maintain Relationships: By helping your client find the right expert, you strengthen your professional relationship and may gain referrals or repeat business in the future.

Recommending another seller, whether a friend, relative, or fellow Fiverr user, can be a great way to help your client get the work they need. As long as you are transparent, professional, and focused on your client’s best interests, this approach is not only appropriate but can also enhance your reputation as a trustworthy service provider.

I hope this helps, and I wish you the best in assisting your client!

This approach helps you maintain professionalism and strengthens your client relationships while aligning with Fiverr’s community standards.

[sayeedseo98]

Yes, you can refer to other sellers profile link.

[navid_zafar]

On 8/3/2024 at 8:23 AM, tabassum_pro said:

Hello Fiverr Community,

I hope everyone is doing well. I wanted to seek your advice on a matter related to client referrals and profile sharing.

Recently, one of my clients expressed interest in getting some work done that falls outside my area of expertise. I have a friend/relative who is proficient in that field and I was considering suggesting their profile to my client. However, I'm unsure if this is the right approach.

Is it appropriate for me to suggest my friend/relative's Fiverr profile to my client? Additionally, would it be acceptable to share the profile links of other sellers who might be able to help with the client's needs?

I want to ensure that I follow the best practices and maintain professionalism in all my interactions. Your insights and experiences would be greatly appreciated.

Thank you!

It's better to reach out Fiverr Support, so that you don't face any issues.