Verification didn't work, my password reset, so is my gig up?

[matthewbaynham]

I filled in everything I needed to for my gig and then it took me to a page for verification.

The QR code took my mobile phone to the fiverr website where it don't do anything except ask me to log in, however it wasn't trying to log me in, it was trying to create a new profile for me which it couldn't do because my profile already exists.  And the SMS option to verify took my mobile phone to the same website.

I tried to use my tablet to verify and the same thing happened.  Sometimes I got a duckduckgo message saying it couldn't take me to that website.  But nothing seemed to work in the verification process.

Then I trying to click something on the computer was using in the first place and it seemed like it had logged me out and reset my password.

So I changed my password and I can see that the gig I'm offering is listed on my profile, but I still haven't managed to do the verification step.

I had a browse at the section where my gig should appear and it wasn't there.

So will my gig just appear over time?

Will I need to somehow get back to the verification step that doesn't work and somehow pass verification despite that step not working?

 

 

 

[Lena]

Hello @matthewbaynham 

Please check your email and follow the instructions from our Customer Support. You will be glad to know that you have verified your phone number successfully. So for further assistance, please do as per their request. 

Thank you. 

[cyberhero]

6 hours ago, Lena said:

Hello @matthewbaynham 

Please check your email and follow the instructions from our Customer Support. You will be glad to know that you have verified your phone number successfully. So for further assistance, please do as per their request. 

Thank you. 

Lena please take a look at my problem please 5 days gone i didnt get a reply from CS 

[asif255]

Keep calm and contact with Fiverr to follow the basic steps to verify yourself.