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I have been working on Fiverr as a freelancer for over a year with my dad. I have always withdrawn my funds without any issues. I recently changed banks for personal reasons and linked a new bank account on Fiverr, and everything went smoothly there too. 

After 7 months, we decided it would be best to transfer the money directly to my dad's account. I followed the procedure and everything seemed fine. However, when I tried to withdraw the funds, I found myself with all withdrawal options blocked: I cannot withdraw, nor add a new payment method or remove the existing one. 

I contacted customer support and after asking a few questions, I have been waiting for a response for 3 days. I opened 3 more tickets, but they are closed immediately (I guess because there is already one open). 

I don't know what to do anymore. Has anyone had a similar experience or can give me some advice on how to resolve this situation? 

The withdrawal option was disabled. Please contact our customer support

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