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I've been encountering such a problem for the last 3 years. I'm new to this, I started this job last night, but things like this make me stop doing things like this. Is there a solution?

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Posted

A normal customer came to me, I was very happy, I was going to give a full answer, but the same thing happens again, why is this happening?

And that person asked for my e-mail to buy my ad, is it normal?

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Posted
4 hours ago, kuzeytools said:

A normal customer came to me, I was very happy, I was going to give a full answer, but the same thing happens again, why is this happening?

And that person asked for my e-mail to buy my ad, is it normal?

I'm afraid that is normal - they probably said something along the lines of "I need your email to complete the order!", right?
There's so many spammers and they fake screenshots where they would need to type in your email; as if fiverr requested that from them.

If you're unsure, always reread:
-what do they call my service? "Service"? "gig"? 
-do they mention details about my service (beyond its name / keywords / your username)?
-is their account brand new? 
A message that works no matter what the person is offering is generally ...suspicious. Otherwise, they'd want to talk about what they want to buy - if you're suitable or not - right? Or at least I think they would.

That is my experience of only one day anyway.

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