My Fiverr Seller Account Got Hacked And Suspended

[sajibdevbd]

i just noticed. My account got hacked. And lots of spam notification was sent through my inbox to other seller. please help me to fix this.
Also tried to reach support 12 days ago but they are not replying. 

[ana_tomy]

Hi @sajibdevbd, sorry to read this was the case with your account and thanks for reporting this to the CS team. Your account will stay restricted as long as it's compromised. The team will get back to you shortly. Let me just mention that if you keep opening new tickets on the same issue, you'll keep getting the same first auto-response. Instead, please respond through an existing ticket and use that one only to communicate with the team. I recommend implementing a Two-Factor Authentication. Good luck 🍀

[sajibdevbd]

Thank you. 

Edited July 29, 2024 by sajibdevbd

[weperfection80]

Please contact Fiverr support. Thank you 

[yongjinkim938]

Hey, same here.
I have been waited 15days to resolve this. I hope you can bring back your account safely!