The time is passing and the client has not shared his requirements after placing the order.

[umarkhan622]

Hi everyone, 

A client directly placed an order two days ago. However, he has not shared even a single thing that what to do and what not. I am kept on messaging him, but he has not shared a single thing till now. Conversely, I have done some work pre-emptively as per per my own intuition. I have aslo initiated a dispute to increase the delivery time but no reply. Almost 4 hrs are left for the delivery. What should I do? Will it impact my profile and score? If you have experienced something similar to this, do let me know. I am very confused at the moment.

 

Regards, 

Hamza

 

 

 

 

Edited July 25 by umarkhan622

[smartdezigns]

Just now, umarkhan622 said:

Will it impact my profile and score? 

 

Yes definitely, it will affect badly.. Contact Fiverr Support and ask them to contact the buyer on your behalf. 

By the way, what's with the pictures? 

[umarkhan622]

Ma'am, I have contacted the fiverr support. However, they aren't replying as well.

[smartdezigns]

3 minutes ago, umarkhan622 said:

Ma'am, I have contacted the fiverr support. However, they aren't replying as well.

Should have done that earlier.. Anyhow.. wait for 1 or 2 hours then see what happens else be ready to bear the consequences. Sorry to say that.

[umarkhan622]

Ma'am, I contacted the support almost 16 hrs ago. No reply till now.

 

[priyank_mod]

12 minutes ago, umarkhan622 said:

Ma'am, I contacted the support almost 16 hrs ago. No reply till now.

 

Your delivery request will get 'auto approved' if he has not responded. 

Have patience. 

But how did the order start without requirement submission?? 

[filipdevaere]

And this is why I pay for Seller Plus. 

The Request To Order function can avoid these situations. 

[hollowm13]

5 hours ago, priyank_mod said:

But how did the order start without requirement submission?? 

Good point! A buyer once purchased my gig without contacting me but the delivery timer ⌛ did not start until he sent me the requirements.