I recently changed my payout method to Payoneer Bank Transfer from my Payoneer account and made a payout of 5,000 USD. The amount has not been received, so I thought the bank transfer was very slow and changed the payout method back to my Payoneer account. Now, it has been 5 days, and my 5,000 USD transaction has not landed in my account. I asked Payoneer customer support, and they said that since I disconnected the bank transfer option, Payoneer is reversing the amount back to Fiverr. Has anyone faced this issue before? If Payoneer reverses this transaction and Fiverr gets it back, where will I actually see this transaction?
Additionally, when I reconnected my Payoneer account, my withdrawal is disabled and it says, "Your application is being processed." However, I have received an email from Payoneer stating that my account is successfully connected with Fiverr.
I am already connected with Fiverr Support but wanted to ask the community if anyone faced a similar issue.
Question
zeeshansikander
I recently changed my payout method to Payoneer Bank Transfer from my Payoneer account and made a payout of 5,000 USD. The amount has not been received, so I thought the bank transfer was very slow and changed the payout method back to my Payoneer account. Now, it has been 5 days, and my 5,000 USD transaction has not landed in my account. I asked Payoneer customer support, and they said that since I disconnected the bank transfer option, Payoneer is reversing the amount back to Fiverr. Has anyone faced this issue before? If Payoneer reverses this transaction and Fiverr gets it back, where will I actually see this transaction?
Additionally, when I reconnected my Payoneer account, my withdrawal is disabled and it says, "Your application is being processed." However, I have received an email from Payoneer stating that my account is successfully connected with Fiverr.
I am already connected with Fiverr Support but wanted to ask the community if anyone faced a similar issue.
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