Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

I'm encountering an issue with my Fiverr account and it's a big one. I forgot the answer to my 

, leading to the temporary suspension of my account. I've exhausted all potential answers that come to mind and contacted Fiverr Customer Support. However, their response was that they are unable to assist me without the correct answer. 

This is quite stressful for me since I depend on Fiverr to run my business which also takes care of my family. I have been working on Fiverr since 

 and it is disheartening to see my account being locked because of one security question that slipped my mind. 

My account back is a puzzle of different pieces— some of which might not be easily identifiable. Let me know if you have any advice on how to solve this problem or other ways to verify my identity so that I can get those missing fragments. 
Aamir 

Assistance needed regarding a security question problem

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.