Pls this identity verification, what to do

[Guest deng112]

看看你注册的IP地址在哪里，如何认证，100%通过需要准备什么，我有个朋友的验证失败号直接封禁了，恐怕万一验证一次不合格，第二次怎么解封，请大佬回答

Quote

[translation via Google]

Check where your registered IP address is, how to verify it, and what do you need to prepare to pass 100%. A friend of mine was directly blocked because of a failed verification. I am afraid that if he fails the verification once, how can he unblock it the second time? Please answer

[Lena]

Hello @deng112 

I can see that you have already contacted our Customer Support. Please know that your ticket is open and someone from our CS will contact you soon and you will be able to explain everything.

In the meantime, please take a minute to get familiar with Fiverr's Terms of Service to understand our Guidelines to avoid warnings and account restrictions. 

Thank you. 

[Guest deng112]

感谢您的回答，我会认真遵守平台规则