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In my recent order, the buyer provided 3 star rating despite I took her session and solved her problem related to web development. During the session, she showed me a problem related to databases and I gave her the solution and explained it multiple times. For further help, I also sent her the fixed code and its explanation. Now, she accepted the order but gave me a low rating.
I have been on Fiverr for last 5 years, and delivered 48 orders. All of my past clients provided 5 stars because of my on-time and top-notch delivery. I think this buyer was not sure how Fiverr works and did it by mistake.
I opened a ticket on Fiverr Help Center 5 days ago, but got no reply. What should I do?

Regards,
Nafis

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Posted

You cannot do anything and should NOT try to do anything to change the review either!! 

Your account might get flagged for review manipulation, that will make your all other 5-star reviews worthless too. 

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