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HOW DO I GET HUMAN CUSTOMER SUPPORT CHECK INTO MY CASE?


stevelarl

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My account has been flagged and I think it's by mistake. I have not violated any policy and checking on my account's status, it does not show any warnings or suspension.

After contacting customer support, I am getting the same automated response which is not helpful at all. I am almost losing my growing account, please help. 

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Hi @stevelarl, sorry to read this was the case with your account. I see that you've created multiple tickets on the same subject, and that's the reason why you keep getting the same first response with general details. The team will close and merge the tickets into one, and please respond through that ticket only, instead of creating new ones. Sadly, I don't think that there's anything else to be done, however, it's best to direct all your concerns to the CS team since here on the Forum we have no answers to account or order-related issues. Good luck 🍀

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