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Fiverr customer support mark my request resolve without any follow up or reply to my requist.


zk_games

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4 Day ago i posted a request of fiverr customer support still my request is not resolved and customer support team mark it as complete without even a single reply to my request. Still i need help whit my issue how to get help form fiverr?

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Hello @zk_games 

Your ticket #11823615 is open and is being handled by our Customer Support. Please know that opening additional tickets with the same inquiry makes it difficult to manage them. That is why it is important to be patient and wait for our CS to contact you. 

Thank you for your understanding and patience. 

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Ugh, I’ve had that happen before too! I ended up getting help by tweeting at FiverrSupport on Twitter. If you haven’t tried that yet, it’s worth a shot. Also, you might want to submit a new ticket and let them know the previous one was marked as complete without any response. 

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