My Gig score is 4 and its not updating and all my reviews are with positive rating.

[arfideveloper]

My Gig score is 4 and its not updating and all my reviews are with positive rating. I have already a lot reviews. Some of friend just share the profile with their clients if they have a lot work. so After the level score system my score is stuck on 4 and I am not able to make progress and my gigs are not showing. I have 6 gigs I tried to pause them but now they said me I can only Activate 4 gigs out of 6. What If i will delete my gigs and create new one will they show in the market place. Right now I am not able to make any type of progress even with all the new orders I have almost got 20+ new orders with 5* rating but still no success. The Score stuck on 4. And also gigs are not showing any score.
Please give me a good advice. I will be really thankful.

[agenciawem]

The problem is that it seems that fiverr hates its sellers and is incapable of offering clear rules, I have also had perfect ratings for months, and although my average is higher than 5, I am still tied to a 4 that prevents me from moving up a level in a fair way.

[awoyemivictor01]

I think support will be in the best position to assist you on this. It might probably be a bug. Just reach out to them or your CSM

[jellybeanhusky]

19 hours ago, agenciawem said:

I am still tied to a 4 that prevents me from moving up a level in a fair way.

Just pause the gig with success score 4, and wait for a week or two.

[designwithcalm]

3 hours ago, jellybeanhusky said:

Just pause the gig with success score 4, and wait for a week or two.

Does this really work?

[zaheer_abbas37]

Hey @arfideveloper ,

Gigs which do not have any rating or very lower rating, just pause or delete those to get the best success score and move to next level.

Try it and share your experience. 

[uk1000]

On 7/3/2024 at 8:41 PM, arfideveloper said:

The Score stuck on 4. And also gigs are not showing any score.

The success score will be taking into account private ratings

You can read about the success score here: https://help.fiverr.com/hc/en-us/articles/21965360854673-Success-score

So things like "client satisfaction" can be one of the things they can score in the private ratings section.

Also gigs not showing a score will likely be because there haven't been enough ratings (or private ratings) for those gigs recently. So when more people order and give you enough private ratings in each gig you'll probably get a score there.

It does say on that help page that the success score "is intentionally designed to remain relatively stable".

Edited Thursday at 08:35 PM by uk1000

[arfideveloper]

I have completed almost 20..30 orders from the clients last month and waiting but still no success. I am a

lot worried.