The same problem

[arum_setiadi]

I experienced the same problem as you, by asking the Fiverr team did you get it resolved?

 

[arum_setiadi]

I want to change my number. When I changed the number, they asked me security questions, but unfortunately I forgot the security questions. Can you tell me how to change the number?

I signed up for Fiverr in 2020, and just activated it again this year,
After fixing my profile and adding gigs, there was some work that came into my gigs. When I wanted to withdraw, I realized that I needed to confirm the number, either via SMS or by telephone, and unfortunately the number I used to register for a Fiverr account is no longer active. Now I want to replace it with a new number.
Can you tell me how to change the number?

Thank You

[ghoshradhe]

Where is the location of your problems? I can't find that..😆

[rejeli]

Hello,

I'm currently experiencing the same problem as you and I contacted support days ago and have yet still to resolve it or reach out.

Please kindly keep me posted on how you resolve yours if you eventually end up doing so.

Thanks

 

Regards

[Lena]

Hello @arum_setiadi 

Please follow the instructions our Customer Support sent you via email.

Thanks.

 

On 6/30/2024 at 1:59 AM, rejeli said:

I contacted support days ago and have yet still to resolve it or reach out.

Hi @rejeli

Please know that our Customer Support is handling your ticket and someone will soon reach out to you. We are just asking you to please be patient as we are currently experiencing a high volume of inquiries.

Thank you for your understanding and patience.

[arum_setiadi]

Thank you @Lena, I have contacted the Fiverr Team and followed the steps guided by the Fiverr Team.
Now my problem has been resolved.

Thank you very much

[atulcodex]

2 hours ago, arum_setiadi said:

I experienced the same problem as you, by asking the Fiverr team did you get it resolved?

 

Yes Fiverr team and @Lena mam are very helpful