ID Verification Problems

[mohit_mimani]

Hi everyone,

I'm having trouble with Fiverr's ID verification. I tried to verify my ID using a clear photo of my driving license, but the AI couldn't detect it. I’ve seen other people mention the same problem in different threads.

Why can’t Fiverr use manual verification? They might be losing buyers because of this. Also, they didn’t even tell us that we only have three tries to verify our ID. After my three tries, they restricted my account. I reached out to customer support, but it’s been 24 hours and no response yet.

Is anyone else having this issue?

Thanks!

Edited Wednesday at 02:37 PM by mohit_mimani

[mohit_mimani]

@Lena Can you please help me resolve this issue?