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Picking the Right Freelancers: Analyzing Seller Levels


Kesha

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While navigating the marketplace in search of sellers, you’ll notice various tags and badges associated with each seller. These indicators are designed to inform buyers like you on the ranking and quality of each seller so you can make an informed decision when selecting a freelancer for your project. 

Presently, we implement a tiered leveling system to categorize sellers based on several different criteria. Check out what each means below: 

  • New Seller: This is where all sellers start when first joining the platform.
  • Level 1: Once sellers maintain a 4.4+ rating and earn $400 from at least three distinct clients, they are awarded this badge. 
  • Level 2: This occurs after sellers have worked with 10 unique clients, generated $2,000, and maintained a 4.6+ rating. 
  • Top Rated Seller: These are the sellers who have worked with a minimum of 20 unique clients, generated over $10,000, and maintained a 4.7 rating. Plus, before earning this badge they went through an extensive manual evaluation by our team to ensure excellence in work quality, customer experience, and satisfaction.

Top Rated Sellers may seem like the no-brainer choice for buyers. However, it's crucial to understand that terms like 'New Seller' or 'Level 1' don't always signify a lower-quality seller. It could merely indicate a seller's less extensive order history compared to their more experienced counterparts. There are many excellent sellers in all of our levels, and we urge you to keep them all in mind when looking for the perfect freelancer for your project. 

The main thing to note is that regardless what level a seller is at, it’s still important to take the time to vet them thoroughly by examining their portfolio and reviews. This will help ensure you’re choosing someone who can deliver the quality work you're seeking.

More to come on vetting sellers soon, and as always, know you can reach out to one of our dedicated Customer Success Managers for help finding your perfect match here.

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