Will I get my Fiverr account back?

[hubaibahsan]

It's been a month since I received restriction from Fiverr. I don't even know what the reason for suspension was.

The only thing I remember is a client was asking to cancel the order which I had spent 4 days on. I asked him if he wanted revision. He insisted on cancelling the order. I asked him if he is willing to have a partial refund. He said that he would come back after consulting with his partner.

This is the email I received from fiverr. I wat to know that after the review period, if I'm not found violating any rules, will I get my account back?

[wordpresssp]

What services you are offering? 

[hubaibahsan]

18 hours ago, wordpresssp said:

What services you are offering? 

Finite Element Analysis on Abaqus

MATLAB Scripts for Engineering problems

[wordpresssp]

@Lena can guide you regarding your issue further.  

[Lena]

Hello @hubaibahsan 

I regret to inform you that there is nothing I can do in this situation. I understand your position, but regrettably, my ability to assist is limited. I don't have an insight into the review as it was done by our dedicated team. During the next 60 days, you will still be able to communicate with your existing buyers via the active order page and access any available or pending clearance funds for withdrawal.

I appreciate your understanding.