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To tip the freelancer you need to pay additional service fee to fiverr.


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2 hours ago, dariapjs said:

I think it's sad and unfair as I already paid it during the order creation.

Actually you didn't pay for the processing of the tip in the original order.

If you were to learn how credit card fees work you would understand why this is. Fiverr is charged a percentage of the total sale for processing the transaction by the credit card. So for example if American Express charges 5%, then on a $100 order Fiverr is charged $5. If your buyer then sends you a $50 tip, AMEX sees this as a separate transfer and charges Fiverr another $2.50 for that transaction. You can't expect Fiverr to lose money when someone processes a second transaction as a tip. 

Edited by newsmike
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  • 2 months later...

The fee for processing the Tip is way too high on small orders. I am tipping $5, and the service fee is $3+ this is infuriating and makes me not want to tip. I have no problem with a 3% service charge as this is the standard rate for most payment processors. I think I might stop tipping until this is lowered to a reasonable amount...

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  • 2 weeks later...

Yeah, I didn't love the "Its customary to tip" surprise at the vary end. I likely would have still purchased from fiverr if you told me this up front, but the lack of transparency means I'm going to look elsewhere first next time. But the real kicker is a fiverr fee on the tip. Is that even legal?

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