Unable to Withdraw ....

[idio_design]

Hi , it's been over 2 weeks... I have been having withdrawal issues..... My account had no flag or anything just unable to withdraw..... i reported it 2 weeks ago and after all the questions and replies.....I was told ....it would be resolved on the 17th June 2024 but nothing was done..... Please Help me cos this is really frustating

[idio_design]

and yes I have contacted Customer Support again but nothing and the previous ticket has been closed despite not being solved

[smartdezigns]

@milos_siena @ana_tomy Kindly check the OP's case. Thank you

[ana_tomy]

Hi @idio_design, the team will look into this ASAP, the ongoing ticket is #11745851 so feel free to respond through that one when they get back to you. Thanks for your patience in advance, rest assured the issue will be resolved. Good luck 🍀