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Gigs Disappear on seller mode after some scammer behavior


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Greetings,

My gigs are disappear on seller mode after some scammer activities on Fiverr inbox in 10-12 hours ago I found a lot of scammer message but Fiverr block it.

Note: I don't reply to any client.

But my 9 gigs are disappear that was I created 4-5 years ago.

What can I do. Thanks 

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Hi there, it seems that your account has been hacked. Please contact our Customer Support team to report this and make sure to protect your account in the future. Good luck 🍀

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3 hours ago, kashif50 said:

But my 9 gigs are disappear that was I created 4-5 years ago.

By any chance, were you demoted to Level 0? Since you had 14 gigs in total, there are chances that 9 gigs disappeared after being demoted to Level 0 (as you can only have 4 active gigs at a time).

Of course, this is only if that was the case -- otherwise, it might have been hacked as Ana_tomy mentioned above.

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Greetings,

I hope this message finds you well.

I am writing to seek urgent assistance regarding a serious issue with my Fiverr account. Approximately 48 hours ago, some scam messages were found in my inbox, and as a result, my account was temporarily disabled. Additionally, my gigs disappeared, and the withdrawal option was disabled because someone hacked my account.

Here are the key details:

  • Many unauthorized messages were sent to clients/users from my account.
  • I did not reply to any of these messages.
  • Fiverr restricted my account due to this incident.
  • The last order I completed was 2-3 months ago, and I now wish to withdraw my earnings.
  • Despite changing my password on 20/06/2024 and reporting the issue, the withdrawal option is still not available. I received a response stating that the request was solved, but the problem persists.

This situation is causing significant inconvenience and stress, and I urgently need your assistance to resolve it. Please guide me on the next steps to restore full functionality to my account, including enabling the withdrawal option.

Thank you for your prompt attention to this matter. I look forward to your swift resolution.

 

 

 

 

 

 

 

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Account Disablement, No Response and Withdrawal Issue

I am writing to follow up on a request I submitted nine days ago regarding my disabled account and withdrawal issues. I have not received any response yet, and I am concerned that my account may be permanently closed within 50 days.

Some scam messages were found in my inbox, leading to my account being temporarily disabled. As a result, my gigs disappeared, and the withdrawal option was disabled because someone hacked my account.

Here are the key details:

  • Many unauthorized messages were sent to clients/users from my account.
  • I did not reply to any of these messages.
  • Fiverr restricted my account due to this incident.
  • The last order I completed was 2-3 months ago, and I now wish to withdraw my earnings.
  • Despite changing my password on 20/06/2024 and reporting the issue, the withdrawal option is still not available. I received a response stating that the request was solved, but the problem persists.

I have been working on Fiverr since 2018 and have received 27 reviews with a 4.9 rating. I have worked very hard to build my reputation and always care for my respective clients. This situation is causing significant inconvenience and stress, and I urgently need your assistance to resolve it. Please guide me on the next steps to restore full functionality to my account, including enabling the withdrawal option.Thank you for your prompt attention to this matter. I look forward to your swift resolution.

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