Need Advice on Fiverr Support

[chetanmahajn850]

🚨 Need Advice on Fiverr Support 🚨

Hi everyone,

I've recently encountered an issue with Fiverr support. I created several support tickets, but they were closed without any explanation or resolution. Has anyone else experienced this? Why might the Fiverr support team be doing this, and how can I get my problem addressed?

Any insights or advice would be greatly appreciated!

Thanks in advance for your help.

#Freelancing #Fiverr #Support #HelpNeeded

Edited May 25 by chetanmahajn850

[qubemotion]

There's only one definition for customer support in fiverr, there is no customer support at all

All tickets take up to a week to get a response and guess what if you reply you wait another week for it.

It's better to migrate somewhere else if you care about customer support since fiverr has the worst. 

It's ironic but they used to be really good, whatever HR did in past years, they just ruined the platform 

[chetanmahajn850]

You're absolutely right. I've been on Fiverr for the past 5 years, but their service quality has declined significantly over the last year. They seem indifferent to the issues faced by their users. Switching platforms seems like a step in the right direction for our growth. Unlike Fiverr, other platforms are more reliable and don't jeopardize our client relationships, trust, and earnings with sudden account blocks or delays. Thank you for your advice.