Attempts limit reached

[humaumer2431]

So, every time I try to add a payment method the error message appears "attempt limit reached". Even after waiting for more than 24 hours the error message is still persistent. Even i contacted fiverr support but they are claiming its "solved". But actually it is not solved. The same error message appears if I try to change my phone number as well. I cleared all my cache, cookies and even tried different browsers still the problem remains. What should I do? 

[ana_tomy]

Hi @humaumer2431, sorry to read this is the case with your account. The Customer Support team is merging tickets into one, since you keep opening new tickets on the same issue. Please wait patiently to hear back from them, you've already got a response on the ID verification question, and a new response on this will follow shortly. Thanks for your patience and good luck 🍀

[humaumer2431]

Then Why they are claiming your issue is solved.