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Withdrawal option was disabled - Please help
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Question: What is the best practices among editing and existing gig or publish a new gig?
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Question
arsalrajpoot356
Hi hope you are all doing well. I had 2 payoneer accounts. 1 of myself and the other of my father, My cousine used his fiverr account and attached my payoneer account on that fiverr account -- After sometimes my cousine fiverr account has been disabled and again my payoneer account was free to use.. Now I was using my father payoneer account for 3 years. -- Now for days ago I was thinking to switch my fiverr account with my own payoneer account. When I added my payoneer account with my fiverr account then they suddenly disabled my withdrawal option. The problem is I run my whole family and I am really worried about it. I contacted customer support and they asked me to provide the security information
After providing it they closed the ticket and said please contact us again on 27th of may in order to escalated your case. I don't know what's happening I am very depressed. I have funds in my account and also many active orders. I have also purchased seller plus to talk with success manager but I don't know if the things are in my favour> Please guide what should I do
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