I cannot add Payoneer as a Withdrawal Method

[tomkerevan]

Hi there,

I am in the UK. I have successfully set up Payoneer and then added my bank account as a withdrawal method to Fiverr. I want to add Payoneer so I have the option of withdrawing direct to my Payoneer account. However, when I select Add New Payout Method, the only option available is Paypal. There are no other options to select. 

Why can't I see Payoneer as an option?

Thanks.

 

[Lena]

Hello @tomkerevan 

Your request is open and has been forwarded to the dedicated team. Someone from our Customer Support team will contact you as soon as there are any updates. We are just asking you to be please patient as we are currently experiencing a high volume of inquiries. At this time, we are unable to provide you with a definite time frame for when the issue will be resolved.

In the meantime, please take a minute to go through this article Payoneer account. Perhaps you will come across some troubleshooting solutions.

Thank you for your understanding.