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Posted

Hello, 

I agreed a price of $20 with the seller. When it agreement came through for me to click on the custom offer, the rate is $29.

Any idea why this is happening? 

I understand additional fees are added at check out, but this is prior to that. 

Any help would be appreciated - thanks 

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Posted
59 minutes ago, mikes_81 said:

I understand additional fees are added at check out, but this is prior to that. 

 

My guess here is there is confusion regarding the currency. Since your profile states that you are from Canada, I assume you were expecting the quote to be $20 (CAD). However, as all (or mostly all) sellers create custom offers in American Dollars (USD), the seller has created the custom offer for $20 USD (which is equal to $27 CAD), and then additional Fiverr fees will make it $29 CAD.

image.png.d25df1ce07517cd0dfdb8044b4169c28.png

Confusion can occur if the buyer and the seller only refer to the term 'Dollar' and don't specify which dollar it is. So, it is better to discuss it with the seller and ask to revise the quote accordingly.

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