Add payout method error

[christian_bruno]

as you can see in the attached photo, I have a problem sending the confirmation code to my phone number to confirm the withdrawal method, can anyone help me?

the phone number I entered belonged to another account of mine but I deleted it, could this have influenced the problem?

Edited April 23 by christian_bruno

[ana_tomy]

Hi @christian_bruno, sadly having more than one account is a violation of our Terms of Service, even a deleted one. The account you're using now will most probably get restricted because of this, especially since the system detected the same phone number. Feel free to contact our Customer Support team for more information on this. Good luck 🍀

[christian_bruno]

I understand but can I add another phone number or will it not work the same?