All gig stats significantly down/lack of orders - tips?

[alyssaerin]

I've been a top rated seller since 2012, with the same gigs I currently have. Lately all I've done with my gigs is change the thumbnails (refreshed versions of art I was already using) and edited some of the gig descriptions according to advice from my success manager. I am used to receiving at least 1 message a day asking for a quote for a project, and rarely have had an empty queue since 2012 (I'm used to having too much work at all times, to be frank!), but this year and particularly this last month it's been like a ghost town. Not even getting spam messages at this point, just totally nothing aside from 1 order in queue. Is this something I've done? I know I do illustration and AI is a thing, but based on the messages I get from frustrated clients asking me to fix/redo ai images, I don't really think that's the culprit, especially such a huge dip this last month. All my seller stats are great (response rate, ratings, etc) so really scratching my head about what I could fix to turn it around.

[smashradio]

4 hours ago, alyssaerin said:

I've been a top rated seller since 2012, with the same gigs I currently have. Lately all I've done with my gigs is change the thumbnails (refreshed versions of art I was already using) and edited some of the gig descriptions according to advice from my success manager. I am used to receiving at least 1 message a day asking for a quote for a project, and rarely have had an empty queue since 2012 (I'm used to having too much work at all times, to be frank!), but this year and particularly this last month it's been like a ghost town. Not even getting spam messages at this point, just totally nothing aside from 1 order in queue. Is this something I've done? I know I do illustration and AI is a thing, but based on the messages I get from frustrated clients asking me to fix/redo ai images, I don't really think that's the culprit, especially such a huge dip this last month. All my seller stats are great (response rate, ratings, etc) so really scratching my head about what I could fix to turn it around.

How's your success score for each gig? Noticed any shifts in the factors impacting it, like changing from a "Strong positive impact" to a "Negative impact"?

This could just be the effect of a bad private review, which might not yet be reflected in your success score. That score tends to stay stable over time, considering your long-term gig history, but it doesn't guarantee the algorithm will always favor your gigs, even if your score is perfect.

You're not the only top-rated seller seeing a drop. A mix of factors could be impacting you right now: businesses cutting costs, people struggling with higher bills and costs due to inflation, AI, the onset of spring causing more people to spend time outdoors rather than on their computers, and competitors pulling ahead.

It's hard to pin down exactly why, but it's a reminder not to put all your eggs in one basket, especially when that basket is filled with Fiverr's brand of AI.

Edited April 21 by smashradio

[alyssaerin]

5 hours ago, smashradio said:

How's your success score for each gig? Noticed any shifts in the factors impacting it, like changing from a "Strong positive impact" to a "Negative impact"?

This could just be the effect of a bad private review, which might not yet be reflected in your success score. That score tends to stay stable over time, considering your long-term gig history, but it doesn't guarantee the algorithm will always favor your gigs, even if your score is perfect.

You're not the only top-rated seller seeing a drop. A mix of factors could be impacting you right now: businesses cutting costs, people struggling with higher bills and costs due to inflation, AI, the onset of spring causing more people to spend time outdoors rather than on their computers, and competitors pulling ahead.

It's hard to pin down exactly why, but it's a reminder not to put all your eggs in one basket, especially when that basket is filled with Fiverr's brand of AI.

I wasn't able to find anything on any kind of downward trend in my stats for anything (aside from obviously views/clicks across the board), apart from one 3 star review from a week ago, but this noticeable dramatic downturn has been going on for around 3 weeks now I'd say. Everything else 5 stars, quick response rate, etc. 

You're right, and I'm fortunate to have other projects to keep me busy outside of fiverr, however this is just the most noticeable large dip in orders and even messages I've seen since I started. I just want to make sure I'm not missing something, and that I'm doing everything I can within my control. Anything out of my hands (inflation, AI, whatever) is out of my hands I suppose!

I'm used to slow weeks and even months, it happens, but the lack of even getting so much as spam messages for *days* is what's really weirding me out with this month in particular.

[smashradio]

10 hours ago, alyssaerin said:

I wasn't able to find anything on any kind of downward trend in my stats for anything (aside from obviously views/clicks across the board), apart from one 3 star review from a week ago, but this noticeable dramatic downturn has been going on for around 3 weeks now I'd say. Everything else 5 stars, quick response rate, etc. 

You're right, and I'm fortunate to have other projects to keep me busy outside of fiverr, however this is just the most noticeable large dip in orders and even messages I've seen since I started. I just want to make sure I'm not missing something, and that I'm doing everything I can within my control. Anything out of my hands (inflation, AI, whatever) is out of my hands I suppose!

I'm used to slow weeks and even months, it happens, but the lack of even getting so much as spam messages for *days* is what's really weirding me out with this month in particular.

Remember that public reviews aren't always the same as your private feedback. You never know when someone might leave no review or even a positive one publicly, and then give negative feedback in private. But you're not alone. We're influenced by so many factors, it's hard to tell exactly what's affecting your performance if it's not clearly reflected in your stats. I hope things get better for you soon!

[alyssaerin]

3 hours ago, smashradio said:

Remember that public reviews aren't always the same as your private feedback. You never know when someone might leave no review or even a positive one publicly, and then give negative feedback in private. But you're not alone. We're influenced by so many factors, it's hard to tell exactly what's affecting your performance if it's not clearly reflected in your stats. I hope things get better for you soon!

Hadn't considered the impact of private reviews, all I can hope is things pick up again I suppose! Going to work on my other projects and skills in the meantime 🙂 Thanks for the encouragement!