Can't respond to Buyer due to his/her unavailability

[ehsan_e98]

I got a message from Buyer. The seller has to respond within 24 hours, But the buyer has set his/her availability to unavailable due to which I can't respond. 
i can see the clock icon on chat, which is showing "respond with 19 hours".

When I try to send an offer, just to stop the reverse times, Fiverr doesn't let me and shows me a message that "Contact Support".

If I left it as it is, will it affect my response rate?

 

[nionkhan2020]

1 minute ago, ehsan_e98 said:

I got a message from Buyer. The seller has to respond within 24 hours, But the buyer has set his/her availability to unavailable due to which I can't respond. 
i can see the clock icon on chat, which is showing "respond with 19 hours".

When I try to send an offer, just to stop the reverse times, Fiverr doesn't let me and shows me a message that "Contact Support".

If I left it as it is, will it affect my response rate?

 

It could be spammer's message

[smashradio]

1 minute ago, ehsan_e98 said:

I got a message from Buyer. The seller has to respond within 24 hours, But the buyer has set his/her availability to unavailable due to which I can't respond. 
i can see the clock icon on chat, which is showing "respond with 19 hours".

When I try to send an offer, just to stop the reverse times, Fiverr doesn't let me and shows me a message that "Contact Support".

If I left it as it is, will it affect my response rate?

 

I'm not sure if it will affect your response rate, but if it does, I'm sure support will help you out. So I suggest contacting support and letting them know.