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Phone number is apparently linked to another account and I'm unable to verify my account


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I have one fiverr account and am trying to verify my number but it keeps saying it's registered to another account. It is not. I have 2 emails and only one fiverr account. I have a feeling not being verified is why my gigs are stuck in drafts which is infuriating. 

What can I do? I tried opening a support ticket and it did nothing to help. 

Thanks

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