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Client not responding after purchase gig


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I have a client who purchased my gig on March 23rd, 2024, but hasn't provided any details yet. Despite my repeated attempts to reach out for the necessary information, there has been no response. Cancelling the gig could adversely impact my Fiverr score. What should I do in this situation?

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I have a client who purchase my gig after i send him data she blocked me and this impact negative on my profile. But thanks to fiver community who immediately take action and solve this problem, and restore my profile.

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