Success score count problem

[animationzon]

My Last order cancel was august 2023. But my big score option showing strong negative cancelation.
Cany anyone explain why?

[mehboobahmed6821]

order cancellations hurts badly , does not matter its one year ago or one month ago I guess. after analysing your overall profile its what system showing you the overall picture

[mdmamunrassel]

I don't see a solution to the same problem with most seller and can not tell if it will come up in the future.

[animationzon]

12 hours ago, mehboobahmed6821 said:

order cancellations hurts badly , does not matter its one year ago or one month ago I guess. after analysing your overall profile its what system showing you the overall picture

As per I know FIverr Rules after 60 days cancellations doesn't effect on gigs and account. Is rules updated? Can you share the new rules?

[navid_zafar]

20 minutes ago, animationzon said:

As per I know FIverr Rules after 60 days cancellations doesn't effect on gigs and account. Is rules updated? Can you share the new rules?

https://help.fiverr.com/hc/en-us/articles/21965360854673-Success-score
https://help.fiverr.com/hc/en-us/articles/360010560198-Order-Completion-Rate-and-Cancellations-FAQs
https://www.fiverr.com/cp/success-score-explained

Edited April 19 by navid_zafar

[farhan_j]

My success score is fixed on 4 from last february. I have applied many way to improve but finaly I am disappointed. Thanks every body

[anira_pro]

My success score 7

[arafatcoco]

On 4/18/2024 at 6:01 PM, animationzon said:

My Last order cancel was august 2023. But my big score option showing strong negative cancelation.
Cany anyone explain why?

After updating the Fiverr rules, everybody is facing this problem.

[design_home27]

My success score 4

[mdmamunrassel]

19 hours ago, arafatcoco said:

After updating the Fiverr rules, everybody is facing this problem.

Most of the sellers are facing similar problems. Fiverr  note the sellers' posts and take initiatives to solve these problems.