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I am in a problem to add payout method


armanhasib

Question

I removed my old payoneer account from fiverr.
Now i want to add new payoneer account. But
when i click on 'Add payout method' it shows
Attempts limit reached' i waited 24hours and
tried again. But same problem. I tried multiple
days.
I did nothing. But it shows limit reached. I tried
different browser, Chrome, Edge, Firefox but the
problem didn't solved.

 

Can you please check my screenshots. I am in seller mode.

This is Seller's earning page:

image.png.937deb7deea4e71c6c74046356a93334.png

 

 

After clicking "Manage payout methods"

image.png.5753ce4784f0e61c1870d2cbff82dc93.png

 

 

After clicking "Add payout method": Attempts Limit Reached

image.png.ef4a885ddd67f5b6cd31addafcb434c7.png

 

I need to withdraw my balance. Please help me.

 

i talked fiverr support, he told me:

"I can see based on the screenshots you sent that you've reached a limit in verification attempts, so I have added additional attempts for you to try again."

but my problem doesn't solved. What can i do now?

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4 answers to this question

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Hi @armanhasib, please let the Customer Support team know that the issue is not resolved and that you're still unable to add a new payment method. Sadly here on the Forum, we're not able to resolve any account-related issues, and as Forum Rules state, we're not a replacement for the Customer Support.

Good luck 🍀

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