I am in a problem to add payout method

[armanhasib]

I removed my old payoneer account from fiverr.
Now i want to add new payoneer account. But
when i click on 'Add payout method' it shows
Attempts limit reached' i waited 24hours and
tried again. But same problem. I tried multiple
days.
I did nothing. But it shows limit reached. I tried
different browser, Chrome, Edge, Firefox but the
problem didn't solved.

 

Can you please check my screenshots. I am in seller mode.

This is Seller's earning page:

 

 

After clicking "Manage payout methods"

 

 

After clicking "Add payout method": Attempts Limit Reached

 

I need to withdraw my balance. Please help me.

 

i talked fiverr support, he told me:

"I can see based on the screenshots you sent that you've reached a limit in verification attempts, so I have added additional attempts for you to try again."

but my problem doesn't solved. What can i do now?

[ana_tomy]

Hi @armanhasib, please let the Customer Support team know that the issue is not resolved and that you're still unable to add a new payment method. Sadly here on the Forum, we're not able to resolve any account-related issues, and as Forum Rules state, we're not a replacement for the Customer Support.

Good luck 🍀

[webcut]

Is that problem solved yet? Did you try again after 24 hours?

[armanhasib]

3 hours ago, webcut said:

Is that problem solved yet? Did you try again after 24 hours?

Yes It's Solved. I talked again to Fiverr support and they fixed my issue.

[webcut]

On 4/19/2024 at 12:24 AM, armanhasib said:

Yes It's Solved. I talked again to Fiverr support and they fixed my issue.

Okay. Thank you!