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Fiverr Account Disabled
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Topics
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- 6 replies
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- 3 answers
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Fiverr seems to have gotten harder for buyers (and new sellers)
By katakatica, in My Fiverr Experience
- 18 replies
- 1,265 views
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Show the delivery clock on client's end & order delivery date compared to original deadline
By mandyzines, in Fiverr.com Feedback
- 6 replies
- 71 views
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Question: Help me how to resolve this? Why Fiverr customer support is buyer biased?
By rabhar, in Starter Questions
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Question
robbyhart
Hi there, about 2 months I received a notice from Fiverr that my account was temporarily disabled for violating the terms of service. Specifically, for trying to conduct business outside the platform. I never tried once to do so. In fact, when I would receive the occasional message from potential buyers asking to work off the platform, I would very specifically say "That violates Fiverr's terms of service, I'm happy to work with you on Fiverr" every time.
I received the attached email. What do I do from here? I have read through the terms of service and have not violated any of the terms, so this has to be an error? Am I just never allowed to sell on Fiverr again? All the messages I'm receiving just seem automated and I don't think a human has actually reviewed anything. This is all just very confusing to me, and I don't know if a glitch is happening with Fiverr's new rating system rollout?
Any advice?
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