Account is being reviewed

[yongchun01]

I received an email yesterday, which said, "We have reviewed your Gigs and have determined that the services you are offering are harm the integrity of our marketplace and violate our Community Standards and our Terms of Service. As a result, your account is currently under review by our Trust and Safety team."

What should I do now? I have contacted the support team, but have not received a response yet. How long does this review usually take? Please help me, Fiverr is my main source of income and I don't want to lose it.

[jabirahamed20]

Just now, yongchun01 said:

I received an email yesterday, which said, "We have reviewed your Gigs and have determined that the services you are offering are harm the integrity of our marketplace and violate our Community Standards and our Terms of Service. As a result, your account is currently under review by our Trust and Safety team."

What should I do now? I have contacted the support team, but have not received a response yet. How long does this review usually take? Please help me, Fiverr is my main source of income and I don't want to lose it.

If you have solid proofs that you are loyal with the marketplace. Show to them I believe they will fix it 

[yongchun01]

Thanks , i will send them

[yongchun01]

Is there a staff member to help me check my account so that I can submit my appeal materials? Thank you. 

[dev_yeasin654]

3 hours ago, jabirahamed20 said:

If you have solid proofs that you are loyal with the marketplace. Show to them I believe they will fix it 

I agree with your words