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Hi @designer_zunaed, feel free to contact our Customer Support team, they might be able to help with this. You can fill in the form here or send an email to support@fiverr.com. Let me just mention that there's been a high volume of new tickets for some time now, so it might take them a bit longer to get back to you ☺️

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3 hours ago, ana_tomy said:

Hi @designer_zunaed, feel free to contact our Customer Support team, they might be able to help with this. You can fill in the form here or send an email to support@fiverr.com. Let me just mention that there's been a high volume of new tickets for some time now, so it might take them a bit longer to get back to you ☺️

thank you so much. 

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