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Information did not pass the verification


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Dear Sir/Ma'am,
 
Kindly note that Fiverr sent me an email saying that my information did not pass the verification with a message that reads as follows

"We weren’t able to verify your personal and business information, therefore your account has been restricted. You are still able to complete any active orders and communicate with buyers or freelancers who are part of that order but cannot place or receive new ones. In addition, you will not be able to publish any Gigs."

My profile is also prompting the message "Your account is temporarily disabled. Please check the email we sent you explaining what happened."

I'm currently exempt from paying taxes in India under the 'TCS under GST' tax category as my annual wage is under 500000 INR and I'm also not registered for 'GST India' as I do not have a business mentioned in my PAN card.
 

Can you kindly check why my information is not verified?


And also, am I eligible to start my business of 'Website Maintenance' on Fiverr?
 
Kind regards
-Oudarjya Sen Sarma

 

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54 minutes ago, oudarjyasen887 said:
Can you kindly check why my information is not verified?

We can't check that for you on the forum. You have to raise a ticket with support and explain the situation to them. Keep in mind that the first response you get will often be automatic. If it doesn't make sense, reply to the ticket again and it will get bumped to a human (in my experience). 

55 minutes ago, oudarjyasen887 said:
And also, am I eligible to start my business of 'Website Maintenance' on Fiverr?

If your account is restricted, you're not eligible to sell on Fiverr unless you get unrestricted by Fiverr. 

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