Your account is temporarily disabled. Please check the email we sent you explaining what happened.

[nsstudio1]

Recently I received a notification to verify my Fiverr account. I didn't understand the processes of how to do it properly. As a result, my account has been temporarily disabled. Can anyone help me I have all the data I am ready to give

[atulcodex]

1 hour ago, nsstudio1 said:

Recently I received a notification to verify my Fiverr account. I didn't understand the processes of how to do it properly. As a result, my account has been temporarily disabled. Can anyone help me I have all the data I am ready to give

You have to contact Fiverr support team or @Lena mam

they will help you

[nsstudio1]

@Lena plz help

[smashradio]

Did you read the e-mail you got? 

[nsstudio1]

1 hour ago, smashradio said:

Did you read the e-mail you got? 

yes 

Hi nsstudio1,

Sorry, we weren’t able to verify your identity after multiple attempts. Therefore, your account has been restricted. You are still able to complete your active orders but cannot place or receive new ones. Please note, you can only communicate with your buyers with whom you have an active order.

If you experienced any technical difficulties, please contact our Customer Support specialists. To learn more about ID verification, please visit our Help Center.

Thanks,
The Fiverr Team

[nsstudio1]

Can you tell me when it will be open?

 

[smashradio]

9 minutes ago, nsstudio1 said:

Can you tell me when it will be open?

 

No, I can't, but it does say to contact support of you have issues, so that's what you should do. 🙂

[nsstudio1]

I have done it and they said that our team is reviewing it but we have nothing in our hands and the decision may take up to 120 days.

[smartdezigns]

9 minutes ago, nsstudio1 said:

our team is reviewing it but we have nothing in our hands and the decision may take up to 120 days.

Then wait for their final decision. Meanwhile you can do nothing except completing orders if have any.

[nsstudio1]

yes