I don't get a payment

[ammarakhter360]

My account has been disabled for 90 days. After the duration of 90 days completed, I received an email from Fiverr. I opened an email then I click on "Signing an email" for withdraw but my withdraw option was disabled. I sent an email to customer support but no response. Please help me, I want my all payments. I have only 1 to 2 days left since I opened the "Signing an email" .

I already waited 90 days.

Please.

[ana_tomy]

Hi @ammarakhter360, this can only be resolved by the Customer Support team, here on the Forum we cannot answer account-specific questions. Please wait patiently to hear back from them, they'll resolve any ongoing issues. Good luck 🍀

[ammarakhter360]

But Customer Support team ignores my messages.

 

[ammarakhter360]

My account has been disabled for 90 days. I waited then I receive an email from fiverr to withdraw but the withdrawal option was disabled and I can't choose and Add Payout Method.
I contact fiverr customer support but no change. Please enable my withdrawal option .

 

[damphreal]

On 4/15/2024 at 9:22 AM, ammarakhter360 said:

My account has been disabled for 90 days. After the duration of 90 days completed, I received an email from Fiverr. I opened an email then I click on "Signing an email" for withdraw but my withdraw option was disabled. I sent an email to customer support but no response. Please help me, I want my all payments. I have only 1 to 2 days left since I opened the "Signing an email" .

I already waited 90 days.

Please.

I think anytie you ad a payment method to your account you add to wait for like 24 hours before the pay out can be done, have you waited 24 hours?

[ammarakhter360]

Yes I waited 24 hours

[smartdezigns]

24 minutes ago, ammarakhter360 said:

Yes I waited 24 hours

Contact Fiverr Support again regarding it.

[akib0079]

@ammarakhter360 did you already submit a ticket on https://www.fiverr.com/support_tickets ?

if yes - please wait a bit, only they can help in this situation.

[ammarakhter360]

I waited more than 90 days maybe 20 days more but they can't solve this problem.