Verification number

[richardmutri3]

Please what can I do Fiverr refuses to send me a code for verification when it was time for me to withdraw and I have sent series of messages to them without no responses for about 12 hours now. And also I have tried to change the number I use in other to put another one still no code was sent to me.

Please what can I do?

[Lena]

Hey there @richardmutri3 

 

Please find more information on this link Verifying your account using your phone and follow the steps from the article. Perhaps you will come across some troubleshooting solutions.

If the issue persists, please get in touch with our Customer Support for further assistance. To do so, you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. 

In case you have already contacted them, someone from our Customer Support team will contact you soon. We are just asking you to be please patient as we are currently experiencing a high volume of inquiries.  

Thank you.