A buyer ordered my service without let me know :(

[jabirahamed20]

A buyer order me without letting me know, that's fine. I am ready to work. 

Even after placing an order she waited for 2 days she submitted all the details of work. But the problem is she doesn't even reply. But I saw she worked with 25 sellers before. And personally I am feeling a bit scared for this reason that is she a scammer or anything like that? 

Because the work is on wix platform of web development. I am ready to work right now she provided me a figma and ask her to accept the request so that I can move forward. 

But still she didn't reply. 

In this case, any suggestion for me sellers? 

Also I am thinking what she just take my work and cancel the work after getting done with the work? (I believe I can do the work, but still I had an experience before like that when I was not in fiverr marketplace)

Also let me know what do you think ( @Lena ) or any comments or suggestions for me in case she betrays me? Does that gonna effect my gig or profile?

Thanks,
Jabir

 

Edited April 5 by jabirahamed20

[smashradio]

Have you sent any actual work to the buyer?

If you're missing information required to complete the order, try reaching out to the buyer within the order page if you haven't already. Allow them some time to respond.

If there's no response, you can open a ticket with support.

I've experienced buyers ghosting me too. When support intervened, it helped resolve the issue. It turned out the buyer didn't know that they needed to log into their Fiverr account to check messages. They assumed all communications would come via email. Once support reached out through email, they finally responded to my desperate hails. 😅

You can raise a ticket with support here: Help & Support | Fiverr 

Edited April 5 by smashradio

[jabirahamed20]

8 minutes ago, smashradio said:

Have you sent any actual work to the buyer?

 

Nope, she isn't talk to me. And she is new to me. That means I never have worked with her before. Even she didn't even ask. There is no conversation from her. Not a single 😞

8 minutes ago, smashradio said:

If you're missing information required to complete the task, try reaching out to the buyer within the order page if you haven't already. Allow them some time to respond.

 

I got the info to start work but didn't got the figma access yet. Waiting and also sent her a message about that. I am not sure is she saw that or not 😞

9 minutes ago, smashradio said:

I've experienced buyers ghosting me too. When support intervened, it helped resolve the issue. It turned out the buyer didn't know that they needed to log into their Fiverr account to check messages. They assumed all communications would come via email. Once support reached out through email, they finally responded to my desperate hails. 😅

 

Any idea why it happens? I mean, why does buyer does this ghosting ? 

[smashradio]

37 minutes ago, jabirahamed20 said:

Nope, she isn't talk to me. And she is new to me. That means I never have worked with her before. Even she didn't even ask. There is no conversation from her. Not a single 😞

I got the info to start work but didn't got the figma access yet. Waiting and also sent her a message about that. I am not sure is she saw that or not 😞

Any idea why it happens? I mean, why does buyer does this ghosting ? 

Like I explained in my first post, this happened to me before because the buyer didn't know they had to check Fiverr for messages. They thought everything would come via email. Sometimes we have to educate buyers on how to use Fiverr. So it might be that, or it could be any number of reasons, like illness, days off, them being very busy or simply not understanding that you need additional information and to be available for you. So it's impossible to say for sure, but it often helps if support reaches out. If she's not responding within 48 hours, I'd ask support to help out. 

Edited April 5 by smashradio

[jabirahamed20]

3 hours ago, smashradio said:

Like I explained in my first post, this happened to me before because the buyer didn't know they had to check Fiverr for messages. They thought everything would come via email. Sometimes we have to educate buyers on how to use Fiverr. So it might be that, or it could be any number of reasons, like illness, days off, them being very busy or simply not understanding that you need additional information and to be available for you. So it's impossible to say for sure, but it often helps if support reaches out. If she's not responding within 48 hours, I'd ask support to help out. 

Alright I got you, I am going to wait for next 48 hours, let's see what happens nexts 🙂

Thanks for your kind suggestions @smashradio

[Guest forman247]

Just talk with fiverr support center about that.

[wpmasterseo1]

if they placed without let you know then what you did your best?

[jabirahamed20]

37 minutes ago, wpmasterseo1 said:

if they placed without let you know then what you did your best?

Tried to manage somehow but the issue she doesn't talk much and I am not sure not what the changes she is asking for. I understand she can be busy but she hired me for something to get not for joke, and it's of course not a funny thing for me. 

But I am still stuck with her, let's see when I can deliver the things to her 

[necramedia]

I have noticed a increase in buyers who order, but than do not fill in the requirements, like, how can i start your order, if you dont let me know what you want done? Some noted they did add the download link, some stated they did send it through using Fiverr, but i don't believe that seeing it worked in the past or Fiverr has changed it's order system, i have not ordered in a while so i don't know.

[jabirahamed20]

2 hours ago, necramedia said:

I have noticed a increase in buyers who order, but than do not fill in the requirements, like, how can i start your order, if you dont let me know what you want done? Some noted they did add the download link, some stated they did send it through using Fiverr, but i don't believe that seeing it worked in the past or Fiverr has changed it's order system, i have not ordered in a while so i don't know.

Mostly they are agencies who do this. Even the order is also from an agency but I really hate to work on like this way