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Received an order but the buyer is not responding to my requests for the information I need.



I received an order a few days ago and the buyer sent me a message saying: 'Let me know when you want to get started?', I replied with a suggested time and I've heard nothing back from them. The delivery date is today but I don't have the information I need for them to undertake the work. I've messaged again and still nothing. What should I do? Is this common practice? Thanks

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