A New Way To Scam On Fiverr???

[petercover]

Firstly, please check my screenshots:

 

 

From my case, let's make an example:

• Step 1: Hiring 10 sellers to do the same job
• Step 2: Choosing the best product among them
• Step 3: Asking to get a refund from 9 other sellers

=> With a small investment, a buyer can receive 10 different products instead of 1 product!!!

-----

• OLD FIVERR: A buyer cannot leave a bad review after receiving a refund.
• NEW FIVERR (After a "very crazy and terrible" innovation): A buyer can leave a bad review after receiving a refund.

-----

Honestly, I spent nearly 12 hours to make this design for this client. He liked it, but his team didn't. If I cancel this order, I will receive:

• Loss of money (sure)
• A bad review (maybe)
• Ranking drop on Fiverr (sure)

WHAT SHOULD I DO? WHO WILL PROTECT SELLERS?

Edited March 27 by petercover

[mehboobahmed6821]

Sorry to hear about all this.

but this is terrible.

i wish you good luck in future.

 

 

[farshad19rodar]

1 hour ago, petercover said:

 

 

• OLD FIVERR: A buyer cannot leave a bad review after receiving a refund.
• NEW FIVERR (After a "very crazy and terrible" innovation): A buyer can leave a bad review after receiving a refund.

 

 

That's exactly what we, as sellers, need to do in light of these new changes. Fiverr's decision to allow buyers to leave a review even after refunds and cancellations is something I strongly disagree with. That's why I've made the personal decision not to cancel anything!!

Buyers are entitled to ask for revisions, but they can't simply demand order cancellations. You've invested your time into their project, so it's perfectly reasonable to kindly reject their cancellation request and explain that you're only able to offer revisions. After all, your time is valuable, and you've already dedicated it to their project.

In the worst-case scenario, they might leave a negative review after delivery. However, with the new system, they can even leave a negative review after cancellation. In the end, you are at least getting paid for your work!!

Edited March 27 by farshad19rodar

[aminul_design]

That is not good news

[nunulka]

Hi, I just experienced the similar thing! I am a designer. I just found the client tried to trick me. He ordered at me a logo design for his business :  I delivered a signature/initials logo  as he requested a signature/initial based logo with logo examples he likes. He however started to behave strange, he requested revision that I delivered only name logo and he provided me totally different logo (non signature logo) . Since he wanted signature logo in the requirements I sent him an offer for a new concept. He declined with words that he will not pay extra and he requested to cancel the project. I rejected the cancellation with words I delivered what the client requested. Just a few minutes I looked in to his profile, I saw other designer review 1 week ago so I was curious what he ordered by the other designer. I found he ordered the same logo and accepted the logo just before (or just after mine as there is no exact date only "1 week ago") I delivered mine. I did put 1 and 1 together, he wanted to just trick me since he got the logo from the other designer he didnt need my logo anymore and just get free work from me so he wanted to cancel it. I already forwarded it to the fiverr support. Such behavour is not acceptable. I dont know if I can upload screenshots from project requirements and chat, I would upload it here.

Edited March 27 by nunulka

[catwriter]

4 minutes ago, nunulka said:

I dont know if I can upload screenshots from project requirements and chat, I would upload it here.

You can, just do what the OP did (make sure that the buyer's name or other confidential information isn't visible).

[nunulka]

what m

14 hours ago, petercover said:

Firstly, please check my screenshots:

 

 

From my case, let's make an example:

• Step 1: Hiring 10 sellers to do the same job
• Step 2: Choosing the best product among them
• Step 3: Asking to get a refund from 9 other sellers

=> With a small investment, a buyer can receive 10 different products instead of 1 product!!!

-----

• OLD FIVERR: A buyer cannot leave a bad review after receiving a refund.
• NEW FIVERR (After a "very crazy and terrible" innovation): A buyer can leave a bad review after receiving a refund.

-----

Honestly, I spent nearly 12 hours to make this design for this client. He liked it, but his team didn't. If I cancel this order, I will receive:

• Loss of money (sure)
• A bad review (maybe)
• Ranking drop on Fiverr (sure)

WHAT SHOULD I DO? WHO WILL PROTECT SELLERS?

what more, if it is cancelled and give you a bad review, you cant give any review to the client! I had it already like that.

Edited March 27 by nunulka

[nunulka]

Unfortunately fiverr is on the site of the scammer. I provided all infos and screenshots, they want me to communicate and explain the client. They dont understand or they dont want to understand the client wants to get just a free work. Now he is not even responding as I wrote him already his intention: He doesnt need other design, he wants just money back, fiverr tells me to make even a goodwill? What to a scammer???

 

reply from fiverr

Thank you for the follow-up.
 
My recommendation for you will be to try to persuade your buyer by giving value to the work that you've done for them so that they can be aware of this.
 
Try to communicate with them and see if you can reach a mutual agreement, as our role is to maintain neutrality on these issues but you can look into solving this order mutually with them.
 
You should be able to provide a detailed report with screenshots to your client that proves that you have done the work in line with his requirements.
 
We need to abide by our own rules and we won't be able to force the buyer to accept the order. This will be something you'll need to negotiate with them.
 
We understand that it’s hard to please a buyer on occasions, despite your best efforts. But, we can’t push or force your buyer to accept the order if they have issues with it or aren't satisfied with it. Communication will be key on this matter to be able to find common ground and complete the order.
 
As a suggestion to reach an agreement, may I recommend the following as explain that you can perhaps provide more revisions as a goodwill gesture for them and tell them to provide any change needed and explain?
 
Perhaps you can draw up a list of the work you've done for your buyer in the way of a checklist in which you can enumerate all the modifications and work done for them that has been fully completed and it’s in accordance with what he initially requested from you and what your Gig offered.
 
We understand that all sellers are investing time and effort to complete the work and assure that the buyers are satisfied, but sometimes a cancellation or a partial refund may be the best outcome as if a buyer is not satisfied with the work they will most likely reflect this on their review.
 
If you'd still like to cancel or partially refund please let the buyer know and if they agree you can notify me and I will gladly assist further.
 
Let me know how things went.