Now, multiple notifications for Private Ratings? What's the timeframe?

[rawque_gulia]

As far as I remember, observed, and have been told by my fellow sellers and even my Success Manager, Fiverr used to send only one notification for the Private Rating Survey after 24 hours of order completion. However, just now, I received another notification after "4 days" of the order completion.

I am impressed honestly as it will increase the chance of getting private ratings from good clients as well (as bad clients anyways leave private bad ratings without even any notification or reminder). So, this may really help us getting more number of private rating surveys (which can minimise the effect of 1 or 2 bad private ratings).

But is anyone aware of timeframe someone can leave a Private Rating? My Success Manager told me (some time ago) that buyers can leave private ratings for upto two months -- but is it still the same, or something changed in the past months (if anyone observed or read somewhere)?

[priyank_mod]

I had the same query in my mind.🧐

Recently I refused to work with an unprofessional buyer (his last order was around mid of 2023). And, I was wondering if he could STILL leave a private review on last year's order?? 😏

[vickiespencer]

12 hours ago, rawque_gulia said:

But is anyone aware of timeframe someone can leave a Private Rating? My Success Manager told me (some time ago) that buyers can leave private ratings for upto two months -- but is it still the same, or something changed in the past months (if anyone observed or read somewhere)?

I hope this is not true! I have one I want to block and was hoping to do so after two weeks. 🤐

[rawque_gulia]

On 3/18/2024 at 10:32 PM, vickiespencer said:

I hope this is not true! I have one I want to block and was hoping to do so after two weeks. 🤐

This was the exact response that I received from her (on February 01).

 

Just like you, I am also waiting so that this timeframe is over. 😂😂
Due to hiccups, when I told my client that I no longer want to work with him, it hurt his ego and he changed his review to 1-star by contacting customer support (and it's full of lies, lies, and lies). I do not want to risk leaving a response at this point, and expose his mindset & review as it will draw attention to him, and he may leave a negative review.