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How can a get an update on an order dispute?


elmerweird

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I disputed an order for that has not been fulfilled. I requested the seller to get a reservation for a popular cafe. After a couple of days, they market it delivered despite not being able to get a reservation. I then sent a request to cancel and this has been the fourth time that they have declined it. I’ve already filed an order dispute and I have yet to get an update; and it’s been 2 days. I’ve already emailed them to get an update and still no reply.

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Go to customer support if the order was not fulfilled the way you requested. The seller will continue to decline your dispute most likely. So the only resolution is to go to customer support, explain the situation and ask for the order to be canceled. If the seller didn't provide what you wanted, they will cancel the order and you will have a full refund. 

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