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Conflict-free orders, negative impact


kaosx_r6

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How can a I have a conflict-free negative impact if I had ZERO disputes under the Gig. I had ZERO unresolved matters regarding delivery times and cancellations requests. I had ZERO numbers of disputes that had to be escalated to the Fiverr Costumer Support team. This Gig has over 300 5* reviews, and only two non-5* reviews (4.3 and 4.7)

I typed it in this way just because this is exactly what the article tells us we need to work on.

I understand that these metrics compare with the similar buyers, but I had ZERO issues with any. How can a BUYER have better standing than me who has ZERO issues?

Edited by kaosx_r6
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On 3/14/2024 at 6:29 PM, kaosx_r6 said:

How can a I have a conflict-free negative impact if I had ZERO disputes under the Gig. I had ZERO unresolved matters regarding delivery times and cancellations requests. I had ZERO numbers of disputes that had to be escalated to the Fiverr Costumer Support team. This Gig has over 300 5* reviews, and only two non-5* reviews (4.3 and 4.7)

I typed it in this way just because this is exactly what the article tells us we need to work on.

I understand that these metrics compare with the similar buyers, but I had ZERO issues with any. How can a BUYER have better standing than me who has ZERO issues?

I feel your pain, and I'm hoping this is a bug in the system. Can a Fiverr staff person respond to this if they have more info? I would be very curious to know as well. Thank you!

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On 3/15/2024 at 12:29 AM, kaosx_r6 said:

conflict-free negative impact if I had ZERO disputes under the Gig.

very likely revision request and also extending the delivery time have an impact in that metric 

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