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I know i am late, but the issue happened with me around the same time
i have completed 400+ orders, 4.9 star rating (only one client gave me 1 star that too because he did mistake on his own and blamed me for that) and some clients even give me repeat orders till now!, and still i am stuck at level 0, i used to be level 2 and for a brief time even fiverr selected, basically the type of service i give and the strategies is used to implement, no other seller in the fiverr do that. have helped like some of the biggest clients. and still, this shady metrics they came up with out of blue, and basically degraded most of the old fiverr high rankers.

but i have nothing to worry about, to be honest, yes one source of income is completely gone, but i did one good thing is that some clients and have a monthly contract now (outside of 5er) so i still have a decent income, if i was dependent on it, i would not have survived.

so please i tell you all, try to get clients from other channels, and deal with them directly.

so basically this move, they are helping the new users more and ditcing the old fiverr users. 

also fiverr is filled with cheap clients, and now as i am outside of that, i am getting way better offers, so basically it was a blessing in disguise!

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