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I'm not going to post any actual notes the client left to protect their privacy, but they left a really nice message that contradicts the "Where you can improve". 

I have a feeling that a lot of people who are leaving 4/5, think that "Where you can improve" is things they actually liked about the work done... 

Because the note they left mismatches the "Where you can improve" completely. I have felt many orders this month are like this where they are 4/5 and all the "Where you can improve" items do not match what they actually wrote. 

I think the header should be maybe in bold or Red color if it is anything negative and then green for positive. Or maybe have it so a 3 out of 5 has where you can improve, and 4/5 are "Things done well". 

How does everyone feel about what you're seeing about this lately? 

Thoughts on Where You Can Improve

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