Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

I hope this message finds you well. I am writing to seek clarification on a situation that has recently come to my attention. 

One of my top clients has been banned from the Fiverr platform for reasons unknown to me. Today, he reached out to me through another account, allowing me to recognize him. 

I am committed to maintaining transparency and want to ensure that I comply with Fiverr's Terms of Service. Therefore, I am seeking guidance on whether it is appropriate for me to continue working with this client on Fiverr or I should block him, considering he is now using a different account following the ban of his previous one. 

I have no knowledge of the specific reasons for the client's account ban, and I am reaching out to Fiverr customer support to understand the platform's policy on working with clients in such circumstances. 

Thank you for your time and assistance in providing clarity on this matter. 

Inquiry regarding working with previous banned client on Fiverr with his new account

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.