Fiverr Support Team

[lawi254]

Hello everyone,

I have an issue with my Fiverr Seller's account. The level shown on my mobile device is different from the level shown on my laptop. I reached out to fiverr suport team 3 days ago but up until now, they have not responded. Is this normal?

[rupaly20]

52 minutes ago, lawi254 said:

Hello everyone,

I have an issue with my Fiverr Seller's account. The level shown on my mobile device is different from the level shown on my laptop. I reached out to fiverr suport team 3 days ago but up until now, they have not responded. Is this normal?

Yes, this is normal brother 

[Lena]

Hello @lawi254 

It is a good thing you contacted our Customer Support, they will be more than happy to help you and answer your questions. We kindly ask you to please be patient as the reason for the delayed reply is that we are experiencing a high surge in inquiries lately. Please be patient and wait for Customer Support to reach out to you.

We want to thank you for your understanding. 

[thank_peter]

Fiverr Suppor team much reached out to you and solved yor request. ☺️
please be patient and wait for them.

[shihabahamednr]

I hope you will get solution soon.